I have the pleasure of being a hairdresser since 1981 and salon owner since 1993. During the past 20 years salon software has evolved enormously. I have seen many come and go. In the past we only needed a cash register. Those days are long gone. Today we require more than just a point of sale at the front desk. We need a tool that can help us manage our business and our clientele. There are many choices out there but for us the decision was clear. Salon Ultimate is the most advanced software on the market and it keeps getting better all the time. There are new and improved features, installed by their professional staff on a monthly basis. These features are designed to make the job of a salon coordinator and salon owner substantially easier. The features in Salon Ultimate are very extensive. POS, appointment book, reports, marketing and reliability are not enough in salon and spa software. We actually save money in the long run with Salon Ultimate’s automated confirmations, online booking, professional guidance and email marketing capability. The service is web based so we can review activity and even train staff remotely. The most recent bonus was the construction and launching of a mobile app to our website. What other company will give you that? Another important relevant aspect is the exceptional customer service provided by Salon Ultimate. The knowledgeable staff goes above and beyond my expectations. They are not only software designers they are considered business partners and friends. They advise us on based upon 20 years of experience in the industry, be it hardware decisions or business practices. I can’t express highly enough about our appreciation of Salon Ultimate. I would recommend the service, software and relationship that we have come to know to anybody looking to run a rewarding, well-run salon.
Richard S. Mason
Richard Scott Salon and Day Spa
I have nothing but good things to say about Salon and Spa Ultimate. We recently upgraded our 12 Salons to Salon Ultimate and are very happy with the results. Their program fits our needs in that it works well with our payroll program, offers a simplified mailing system, allows the ability to create a "loyalty" rewards system for our clients, a much improved marketing program, our salons can now access each other for client history and formulas and gift cards, which they couldn't do before. It also offers a greater security and monitoring system as well as a more efficient way for updating and changing our inventory. Having everything on the cloud allows us to keep all our data and peace of mind should a computer ever crash.
During our conversion/consolidation, Sean Maney and his staff were superb! They were accessible at all times, worked very well with my staff, answered all questions and kept us informed of what was happening and when.
My staff and I look forward to our continued working relationship with Salon and Spa Ultimate.
Salon and Spa Ultimate came to Charles David Salon and Spas in October 2012. We decided to switch our three salons over November 2012, right before the holiday season. I know, what were we thinking? The switch didn't go over as planned because of the horrible storms we had! Loss of power twice! That being said, the Salon Ultimate team could not have been more accomodating and worked 24/7 to make the transition as smooth as it could be. There were some parts of the software that just didn't work for Charles David and after explaining our needs the team would make all the changes for us. If they didn't know how to do it right then, they would figure it out and it would come out in the next update. Our daily operations run more efficiently, more secure because of Salon and Spa Ultimate. I would not hesitate to recommend this software program and the team for your company.
Director of Operations
Salon and Spa Ultimate has helped us at Green Tangerine Salon and Spa greatly improve our daily operations. The application was also able to convert all of the data from our previous point of sale system so we didn't lose any client or sales data when we switched. The system gives me increased peace of mind since all of our salon's data is automatically backed up to the cloud throughout the workday. The support provided by Salon and Spa Ultimate is also second to none and a huge change from our previous system. Their team is always available to answer any questions or solve any problems I may have. All in all, I couldn't be happier with Salon and Spa Ultimate.
Salon Ultimate is a salon software that is modern, smart and able to keep up with my salons. I'm able to sync, utilize and maximize the full potential of my clientele list. It also takes the workload of marketing to a whole new level.
Salon Ultimate continues to be the best software investment we have ever made! Absolutely love it! Our client scheduling, online booking, and email marketing have been consolidated from MindBody and DemandForce, and we couldn’t be happier. The reporting features, point of sale, product management, employee management and various widgets for our website are all top notch! The tech support team at Salon Ultimate have always answered our questions promptly, even on weekends, and if they don’t have the answer right away, they’ll find a solution fast, or better yet, look at how the software can be updated to accommodate a request! Way to go Salon Ultimate, looking forward to many years of partnership!
We are so pleased with Salon and Spa Ultimate. It has actually replaced three systems for us, which is easier, more cost effective and far superior. The transition from our old software was seamless and there are new features that we are loving. The support team is always available, it is a joy working with everyone and any issues are taken care of quickly and efficiently.
Advanced Hair Design